UPS Money Back Guarantee Suspended and Peak Surcharges During Covid-19


UPS Money Back Guarantee Suspended

Suspension of Money Back Guarantee

Effective March 26, 2020 and until further notice, we have suspended the UPS Money Back Guarantee (also referred to as the UPS Service Guarantee) for all shipments from any origin to any destination.

UPS Peak Surcharges

Last Update: April 7, 2020

As previously announced, a Peak Surcharge will apply to UPS Worldwide Express, UPS Worldwide Express Freight and UPS Expedited shipments originating from China Mainland or Hong Kong SAR to North America and Europe regions, effective April 5, 2020.  Effective April 12, 2020 until further notice, the amount of this Peak Surcharge will increase and additional Peak Surcharges will apply to international shipments with other origins and destinations.

Online Demo

Get a first hand look at the high-quality services you need to optimize all facets of your logistics operations.

All fields required.